Frequently Asked Questions

Frequently Asked Questions

Which problems does a UX audit solve?

Which problems does a UX audit solve?

UX audits are essential for digital products that lose users, face low conversion rates, or struggle with clarity. Our analysis pinpoints usability problems and process bottlenecks, addressing issues that prevent users from seamlessly achieving their goals.

  • Users abandon checkout flows or forms due to confusing navigation or unclear steps.
  • High bounce rates indicate users don't find what they need quickly.
  • Retention suffers when onboarding is convoluted or overwhelming.
  • Customer support gets frequent complaints about the same confusing interface elements.
  • Redesigns often happen based on guesses, not concrete data or user needs.
Our UX Audit Approach: Process & Deliverables

Our UX Audit Approach: Process & Deliverables

Our process begins by gathering key data like project goals, Google Analytics, Hotjar, and user feedback. Next, we evaluate your product’s logic, interface structure, navigation, usability of forms, microcopy, user behavior, visual hierarchy, and adherence to UX best practices. We compile all findings in a clear PDF report, categorizing problems by urgency: what to fix now, and what can wait. Additionally, we provide practical ideas for instant implementation and strategic advice for conversions, mobile-first adaptation, and onboarding improvements. After the report, we sync up with your team to discuss findings, explain recommendations in detail (including video explanations if needed), and help prioritize next steps to maximize your product’s impact.

Why trust us with your UX audit?

A successful UX audit requires both technical expertise and a deep understanding of user psychology and business goals. Our team consists of certified UX/UI designers and strategists with experience across SaaS platforms, marketplaces, real estate sites, and mobile applications. We deliver more than just a checklist—we provide actionable, prioritized recommendations rooted in data and best practices, ensuring your product is intuitive, visually compelling, and conversion-driven. Each audit is tailored: we combine analytics tools (like Google Analytics, Hotjar, or session recordings) with expert heuristics, manual testing, and industry benchmarks. Our deliverables include a clear PDF summary, complete with screenshots of issues and suggested solutions. Post-audit, we’re happy to join workshop sessions with your team, explain each recommendation, and lay out implementation priorities. Whether your goal is higher conversions, a smoother onboarding, or simply fewer support headaches, we deliver roadmaps you can act on immediately. Clients choose us for our transparent processes, honest feedback, and the tangible business improvements they see. Let us help you unlock your digital product’s full potential.

What our clients say

Iryna Holubieva

Photo & Video artist, LA, USA

I'm grateful to the team for creating my portfolio site. The process was collaborative and detail-oriented. The site is stylish, minimalist, easy to use, and lightning-fast. I felt heard at each stage, which I deeply value.

Marta Kir

Senior Marketing Manager, Noltic

We were impressed by Ambi’s ability to deliver robust front-end solutions within defined sprints. Communication was transparent, and technical quality was exactly what we were looking for. Highly recommended for clear workflows!

Oleksandr Bohatskyi

Founder, UXIS Company

Amazing work! Our website has that 'wow factor' we dreamed of. The team handled a complex brief—interface sounds, advanced animations, custom transitions—and even surpassed our expectations. Communication was professional and positive. I highly recommend Ambi if you want a truly special website.

Book a call or request your UX audit today

Leave a request, and our team will contact you as soon as possible. Let's discuss how we can improve your digital product together.